Returns

We hope you love your So Fearless purchase. However, if you’re not completely satisfied, you may request a return within 30 days of receiving your order.

To be eligible for a return, your item must be:

• Unworn and unused
• In its original condition
• Returned with all original tags attached
• Returned in its original packaging where possible

Customers are responsible for the cost of return shipping, unless the item is faulty, damaged or incorrect.

To request a return, please email hello@sofearless.co.uk with your order number and reason for your return. Once your request has been approved, we’ll provide instructions on how to return your item.

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Refunds

Once we’ve received and inspected your returned item, we’ll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method.

Refunds processed through Shopify Payments are typically marked as pending for up to 2 business days while they are processed. After this, your bank or payment provider may take up to 10 business days for the funds to appear in your account, depending on their processing times.

Original shipping charges are non-refundable, unless the return is due to an error on our part.

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Faulty, Damaged or Incorrect Items

If your order arrives faulty, damaged or incorrect, please contact hello@sofearless.co.uk within 7 days of delivery, including your order number and clear photographs of the issue where possible.

Once we’ve reviewed the issue, we’ll arrange an appropriate solution, which may include a replacement or a full refund.

If the item is confirmed to be faulty, damaged or incorrect, So Fearless will cover any reasonable return shipping costs.

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Need Help?

If you have any questions about your order, delivery, return or refund, we’re always happy to help.

Simply email hello@sofearless.co.uk, quoting your order number where possible, and we’ll get back to you as soon as we can.